Rejection in sales may say more about the person giving it than it does about you. The prospect’s reactions may be more about self-protection than about rejecting you. Validating someone’s feelings doesn’t mean you have to share them. Putting yourself in someone’s shoes is different than putting yourself into someone’s mind. Have you ever rejected someone who makes a sales call on you? Avoid the big mistake of universalizing rejection by saying all prospects will reject you. That is not true, so don’t let the actions of a few speak for all. Avoid the second big mistake of assuming they are rejecting you versus the product or service you offer.
Psychoanalysis shows the human infant as the passive recipient of love, unable to bear hostility. Development is learning to love actively and to bear rejection. Karl Stern
Question of the week: “What are ways you regain confidence and conviction after defeat?”
I reflect on my past successes and know that I am good at what I do; and talking to another sales person for encouragement helps too!!